Why a CV will never tell you what you really want to know

 Having been in recruitment for a few years now, and visiting a large number of hiring managers to discuss their requirements there is one attribute that any candidate can have but not all possess – regardless of the seniority of the role. It is also probably the most important thing I look for when recruiting for my team and a skill I am trying to develop in my children.

However, you will rarely find it mentioned in a candidates CV. It’s a simple thing that can mean different things to different people but for me its positivity and the ability to deal with change in the right way.

ATTITUDE – It cannot be taught at school, but it can be developed there and in the home. How you treat others and your commitment to improve and adapt.

Winston Churchill describes attitude as “a little thing that makes a big difference” whilst Albert Einstein felt that “Weakness of attitude becomes weakness of character”.

At Ambrose Recruitment we have 6 core values that are all spokes on the attitude wheel, we celebrate these each quarter by voting for the colleagues whom we feel demonstrated each attribute the most. They are Driven, Expertise, Agility, Integrity, Empowerment and Fun.

These are traits I look for also when recruiting for my clients. My role and that of my team isn’t just to key word match within CVs, its to find candidates who will fit in to our clients business’ and within their teams and fit their culture. At Ambrose Recruitment, we try to ensure they will not interview people who clearly do not have an attitude that will fit, regardless of how their skills look on paper.

Of course, the better understanding we have of our clients and hiring managers the easier this is – which is why I always encourage an open and frank discussion between both parties at the beginning of any recruitment campaign.

These are the following key examples I would give for showing a positive attitude in the workplace.

  • Being able to innovate, suggest new solutions and take some of the slack when needed.
  • Self-awareness – knowing when you’ve made a mistake and owning it.
  • Getting the job done come what may, I lose count of the times when I have had to deal with an urgent matter and called my wife to let her know I may be a little late home to ensure I can meet my commitments. Luckily, I have a very understanding wife!
  • Being there through the good times but not going missing when things aren’t going so well.
  • Showing the desire to develop and looking for the opportunities to do so. In sport, the best players are often the ones who work the hardest. This is no coincidence Jonny Wilkinson and Michael Jordan are just a couple of examples who share the ideals of boxer, Oscar De La Hoya who said, “There is always space for improvement, no matter how long you’ve been in the business.”
  • Treating everybody with respect, from the cleaner to the MD. If you attend an interview, smile and be courteous to everyone – it goes a long way!

When I speak to a candidate who clearly demonstrates an exceptional attitude. Has done his or her research on the client and talks about how they can truly make a difference, I immediately pick up the phone on their behalf and strongly recommend an interview knowing that they will represent Ambrose Recruitment and themselves in a professional and positive way to client.

However, I have represented candidates previously and after a conversation with my clients, I have expressed my concerns, that whilst they display all of the job requirements I do not see them as fitting within the culture of the business.

The recruitment process starts with the recruiter, so make sure your attitude is a reflection of you from the start. If you are looking for a new role, show an interest, ask questions, do some research, ask for help if needed.

“If you don’t like something, change it. If you can’t change it, change your attitude.” Maya Angelou

Blog written by Chris, our Recruitment Manager at Ambrose Recruitment.